Last updated: 13 January 2026

Service: Viktor

Company: Zeta AI, Inc. (“Zeta AI”, “we”, “us”)

Contact: [email protected]

Mailing address: 2810 N Church St, PMB 20589, Wilmington, Delaware 19802, USA

Overview

We are committed to protecting personal data and complying with the EU General Data Protection Regulation (“GDPR”) and applicable data protection laws. This page summarizes how we handle personal data when providing the Viktor service.

Roles under GDPR

Depending on how your organization uses Viktor:

• Customer as Controller / Zeta AI as Processor: For most use cases, your organization controls the personal data processed in Slack and connected tools. Zeta AI processes that data on your instructions to provide the Service.
• Zeta AI as Controller: Zeta AI acts as a controller for limited data needed to operate our business (e.g., billing records, basic account administration, security, and support communications).

Data we may process

Viktor may process personal data that customers choose to make available through Slack and connected tools, including:

• Slack data: messages, channel content where Viktor is invited, direct messages to Viktor, user and workspace metadata (e.g., display names, IDs), and files/attachments if shared with Viktor.
• Connected tools data: records and content from authorized integrations (e.g., CRM entries, analytics, documents) as configured by the customer.
• Support and administrative data: support emails and related troubleshooting information.
• Usage and security data: service logs and events needed for reliability, fraud prevention, and security.

Purposes of processing

We process personal data to: